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Service Delivery Manager
2 months ago
This is an exciting opportunity for a Service Delivery Manager to join NFP PEOPLE, where you will play a vital role in supporting and building relationships with young offenders.
Key Responsibilities:- Engage young people in prison and in the community to participate in NFP PEOPLE's life coaching workshops and one-to-one coaching.
- Manage the charity's team of freelance coaches and play a key role in project management and the smooth running of our coaching programmes.
- Build relationships with professionals in prison and in the community to increase meaningful referrals to our programmes.
- Oversee the calendar of coaches' availability to deliver coaching programmes and the central record of scheduled workshops and one-to-one coaching sessions.
- Coordinate and manage prison vetting and Key/safety training for all coaches working in prisons.
- Have regular meetings with the main contact person within each prison to identify and action any concerns impacting the delivery of the charity's services.
- Participate in performance review meetings with prisons, commissioners, or funders as needed.
- Understanding of issues facing children and young people in prison and in the community.
- Experience of youth work, youth engagement, and/or working with people who face disadvantage or challenges.
- Experience of project delivery and management.
