Court Usher

2 weeks ago

Bristol, Bristol, United Kingdom HM Courts and Tribunals Service Full time

About the Role

The Court Usher is a vital link between court users and the Judiciary, ensuring the smooth running of hearings. As a key member of the court team, you will provide exceptional customer service, supporting the administration of justice in England and Wales.

Key Responsibilities

  • Provide a warm and welcoming environment for court users, including vulnerable witnesses and their legal representatives.
  • Prepare court and hearing rooms, ensuring all necessary documentation is completed.
  • Assist the administrative staff and judiciary, providing support as required.
  • Develop strong relationships with court users, promoting a positive and inclusive court environment.
  • Contribute to the efficient running of the court, ensuring all tasks are completed to a high standard.

Requirements

  • Friendly and approachable manner with excellent customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Good written and verbal communication skills.
  • IT proficiency with the ability to learn and adapt to different technologies and software packages.
  • Excellent organisational and time-keeping skills.

Benefits

  • Competitive salary of £22,096.
  • Contribution to the Civil Service Defined Benefit Pension scheme.
  • Access to learning and development opportunities.
  • A working environment that supports flexible working options.
  • A culture that encourages inclusion and diversity.

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