Key Account Retail Manager

3 weeks ago

WaltononThames, Surrey, United Kingdom Toolstation Full time

Job Overview

As a Store Manager at Toolstation, you will be responsible for delivering an outstanding customer proposition and leading a high-performing team to achieve great results.

You will manage the day-to-day operations of the store, ensuring excellent customer service, efficient stock management, and maintaining a positive and productive work environment.

Key Responsibilities:

  • Delivering great service: Ensuring your team provides a great customer experience, delivering sales through service.
  • Inspiring: Encouraging a positive mindset, building a culture of feedback, praise, and recognition.
  • Leading: From the front, coaching, motivating, and engaging your team, creating a great place to work where engagement is key.

Requirements:

  • Knowledge: Be proud of your track record in developing high-performing and engaged retail teams.
  • Hard work and passion: Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
  • A love of teamwork: Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
  • Customer Focus: Ensure the customer remains at the heart of everything you do.
  • Resilience: Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
  • Flexibility: Be there when your team need you, understand priorities, and plan effectively.
  • Yourself: Bring your whole self to work and let your true personality shine through.

Benefits:

  • You'll find every opportunity to be yourself and to bring your personality and potential to work.
  • Plus, you'll receive some of the best benefits in retail, including 22 days' holidays + Bank Holidays, company pension scheme, and life assurance.

At Toolstation, we're not just interested in what you can bring to us today. We're also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

We're one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies and an integral part of Travis Perkins plc. The trade, home improvers, and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.

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