Accommodation Support Staff Member

1 week ago


Canterbury, Kent, United Kingdom Cpghotels Full time

Night Porter/Night Audit Job Opportunity at Cpghotels

About the Role

We are seeking a highly skilled and motivated individual to fill the position of Night Porter/Night Audit at Fable Christchurch Hotel. As a key member of our front office team, you will be responsible for providing exceptional service to guests during night shifts.

Key Responsibilities:
  • Guest Services: Assist with late check-in procedures, after-hour in-room dining orders, and other housekeeping tasks for the night shift.
  • Reception Experience: Ensure an efficient and professional reception experience for guests during night shifts, including answering phone calls.
  • Night Audit Operations: Perform and assist Night Audit operations to ensure accurate and timely processing of guest transactions.
  • Cleaning and Maintenance: General public area cleaning and more specific Body Corporate cleaning, including carpark and stairwells.
Requirements and Skills:
  • Shift Work: Ability to work night shifts, generally from 11pm to 7:30am.
  • Training: First Aid Training Certificate is advantageous.
  • Attitude and Abilities: Positive, reliable, charismatic, and can-do attitude; outstanding attention to detail and accuracy; calm, efficient, and excellent problem-solving skills; ability to multi-task.
  • Eligibility: Current eligibility to work in New Zealand; NZ Full Driving License preferred.

What We Offer:

  • Paid Birthday Off.
  • Endless career and growth opportunities.
  • Fantastic rewards and recognition initiatives.
  • Flexible schedule to suit your lifestyle.
  • Free access to hundreds of online Hospitality courses.
  • A variety of amazing corporate discounts.

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