Customer Service Representative

4 weeks ago


Cardiff, Cardiff, United Kingdom Eakin Healthcare Group Full time

About Eakin Healthcare Group

We are a leading healthcare company dedicated to providing exceptional patient care and support. Our team is passionate about delivering high-quality services that meet the unique needs of our customers.

Job Summary

We are seeking a Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, processing prescriptions, and handling customer inquiries in a professional and timely manner.

Key Responsibilities

  • Process prescriptions accurately and efficiently
  • Handle customer inquiries and complaints in a professional and courteous manner
  • Monitor and resolve customer issues in a timely and effective manner
  • Collaborate with internal teams to ensure seamless customer service
  • Develop and maintain strong relationships with customers and stakeholders

Requirements

  • Previous experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to maintain confidentiality and handle sensitive information

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, please submit your application today.



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