Hotel Receptionist

6 days ago


Windsor, Windsor and Maidenhead, United Kingdom Sarova Hotels Limited. Full time
Reception Porter

We are seeking a highly skilled individual to join our Front Office Team as a Reception Porter. This role is perfect for someone who possesses excellent customer service skills and is eager to deliver exceptional guest experiences.

About the Role

As a Reception Porter, you will be the first point of contact for our guests, making their stay memorable with your warm hospitality and attention to detail. You will work closely with our team to ensure seamless check-ins, efficient luggage handling, and prompt problem resolution.

Key Responsibilities:
  • Welcome guests warmly and assist residents with luggage and show them to their rooms.
  • Perform tasks such as cash handling, problem solving, and complaint handling with professionalism.
  • Collaborate with colleagues to maintain high team morale and provide an outstanding service experience.
Requirements:
  • Excellent written and spoken English communication skills.
  • The ability to lift heavy luggage and goods up and down stairs (some buildings may not have a lift).
  • Flexibility to work 40 hours per week on a 5-day roster, including early mornings, late evenings, and occasional nights.
Estimated Salary:

£25,000 - £30,000 per annum (dependent on experience)



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