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Head of Technology Business Management

2 months ago

London, Greater London, United Kingdom ISACA Full time

Job Summary

The Enterprise Solutions business within S&P Global Market Intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions.

The Enterprise Solutions Technology function is accountable for delivering technology solutions for the ES products, in partnership with the product, commercial and wider divisional functions. The Enterprise Solutions Technology function comprises of the Business Segment / Product aligned delivery functions, Architecture & Design, Technology & Infrastructure Services, Engineering Enablement Services & Industrialization, Data Science & Data Engineering and Project Management Office.

Key Responsibilities

  • Lead the Technology Project Management Office & Business Management team, accountable for the project management and effective execution of the deliverables and business management functions including reporting, metrics, insights, Quarterly Business Reviews etc.
  • Support the Head of Technology and the ES Technology function to deliver their business agenda and be the single point of accountability for Program Management and Business Operations.
  • Provide insights & drive strategic alignment on multiple aspects of ES Technology organization including - organizational design, DE&I, location strategy, workforce planning, colleague engagement and communications and other related strategic objectives.
  • Acts as a senior technical expert within Business Performance and possesses a reputation for thought leadership and introducing new methods to enhance operational performance in the organization related to business processes, technology changes, and data management.
  • Directs and supports user training on operational changes, including changes to systems and processes.
  • Organizes and orchestrates business reviews at the ES level and external to ES.
  • Addressing issues impacting revenue and margin performance across ES including resolution of sales and channel processing issues.
  • Analyses and resolves complex, non-routine analytical or business problems in a timely and insightful manner.
  • Work in close collaboration with the ES Business Performance team and the wider MI Technology Business Operations teams, Finance providing robust financial management and transparency & metrics.
  • Accountable for curating and managing the agenda for the Quarterly / Monthly business reviews and other ES Technology related events.
  • Work in close collaboration with the recruitment and talent acquisition partners, driving the execution of our hiring plans.

Requirements

  • Strong analytical skills and the ability to link activities to clear business outcomes.
  • Budgeting and financial tracking experience.
  • Demonstrated project management experience.