Sales Associate
1 week ago
Key Responsibilities
We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Frasers Group. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.
Key Areas of Responsibility
- To greet customers with a warm welcome and ensure they are aware of your assistance
- To ask open questions to understand customers' needs and preferences
- To recommend and locate merchandise that meets customers' needs
- To provide information about in-store offers, promotions, and store cards
- To process cash and card transactions efficiently and accurately
- To maintain a customer-friendly and focused environment at all times
- To guarantee a high level of customer service at all times
- To educate and guide customers about our brands and products
- To offer alternatives and add-on sales as necessary
- To ensure store standards are met and the store is prepared for the next trading day
- To comply with all brand policies and procedures
Requirements
- Excellent communication and interpersonal skills
- Able to work effectively within a team environment
- Customer-focused and passionate about delivering exceptional service
- High level of personal energy and enthusiasm
- Confident and assertive with a positive attitude
- Flexible and reliable with a can-do approach
Additional Information
This role requires a flexible and adaptable approach, with varying hours of work from week to week. We are looking for someone who is passionate about delivering exceptional customer service and is committed to meeting the needs of our customers.
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