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Sales Associate
2 months ago
Key Responsibilities
As a Sales Associate at Frasers Group, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Areas of Focus
- To greet customers with a warm and welcoming demeanor, ensuring they feel valued and supported throughout their shopping journey.
- To ask open-ended questions to understand customers' needs and preferences, providing personalized recommendations and solutions.
- To maintain a thorough knowledge of our products and services, staying up-to-date on the latest trends and developments.
- To process transactions efficiently and accurately, ensuring a smooth and hassle-free checkout experience.
- To maintain a clean and organized store environment, adhering to company standards and expectations.
- To work collaboratively with colleagues to achieve sales targets and drive business growth.
- To provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- To stay informed about company policies and procedures, adhering to all relevant guidelines and regulations.
Requirements
To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also need to be customer-focused, with a passion for delivering exceptional service and ensuring customer satisfaction.
Personal Qualities
- High level of energy and enthusiasm, with a strong work ethic and commitment to excellence.
- Confident and assertive, with the ability to work independently and as part of a team.
- Positive and enthusiastic, with a can-do attitude and a passion for delivering results.
- Flexible and reliable, with the ability to adapt to changing priorities and deadlines.
Additional Information
This role requires a high level of flexibility, with varying hours of work and the potential for no guaranteed hours in certain weeks. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
