Customer Service Engineer

3 weeks ago


Dundee, Dundee City, United Kingdom ENGINEERINGUK Full time

Engineer required for a challenging role at EngineeringUK. This is a field-based position that involves installing equipment, fixing faults, and providing exceptional customer service. A valid UK Manual driving license is essential for this job.

The estimated salary for this role is £29,000 - £36,200 per year, which includes overtime and performance-based commission. The company offers a range of benefits, including annual leave, pension contributions, and wellbeing support.

About the Job

This is a permanent, full-time position that requires a high level of physical fitness and the ability to work outdoors in various weather conditions. As a Customer Service Engineer, you will be responsible for ensuring that customers receive the highest level of service. This will involve diagnosing technical issues, identifying solutions, and implementing repairs.

Key Responsibilities

Your key responsibilities will include:

  • Installing equipment and performing routine maintenance tasks
  • Finding and repairing faults, and providing solutions to customers
  • Ensuring all work is completed to the highest standard and meets company quality requirements
  • Working collaboratively with the technical team to share information and best practices

Benefits

You will receive:

  • A competitive salary of £29,000 - £36,200 per year
  • Overtime pay (on average £4,700)
  • Performance-based commission of £2,500
  • 25 days of annual leave
  • A first-rate pension programme with up to 10% matching contributions
  • Access to wellbeing benefits, including the Unmind App and BUPA medical coverage


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