Complaints Resolution Specialist
3 weeks ago
We are seeking a skilled Complaints Resolution Specialist to join our team at Hamlin Knight in Slough. This is an exciting opportunity for someone with previous complaints handling and case management experience to develop their skills further.
Key Responsibilities:
* Respond to and resolve all complaints received in a timely manner, either written or verbal, on contracts within regulatory timescales.
* Update the Contract Management System and Complaints Database accurately and efficiently.
Requirements:
* Previous experience in complaints handling and case management.
* Strong communication and problem-solving skills.
* Ability to work under pressure and meet deadlines.
What We Offer:
* Competitive salary of £35,000 - £45,000 per annum.
* Opportunities for career development and growth.
How to Apply:
Submit your CV and any additional required information by clicking on the application button.
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