Maintenance Support Coordinator
3 weeks ago
About Cardo Group
We are a family of companies delivering building maintenance services to local authorities, social housing providers, and their residents.
Our multi-company group provides quality, value for money maintenance, compliance, and retrofit services across the south west, south east, and midlands.
Job RoleThis position collaborates with our key stakeholders on the strategic direction of our customer experience, ensuring that the current and future needs of internal and external customers are met.
- Supporting the Branch with raising and updating complaints on our CRM system.
- Dealing with stage 1 complaints.
- Ensure we comply with complaints procedure within group and wider policy of clients.
- Maintaining/updating CRM system with full details, including notes and emails at all times.
The successful candidate will communicate with the Customer to fully understand their concerns and confirm next steps, keeping them updated on progress.
Responsibilities:- Carrying out full investigations, collaborating with the Operational Team to identify any service failures, pulling together timeline and outcome of works, in order to identify required actions to rectify failures.
- Allocating repairs to DLO/Sub contractors, ensuring jobs are locked on the system to ensure they aren't moved.
- Diarising repairs into outlook calendar and cc. in relevant manager in order to monitor repairs to conclusion.
- Monitoring of complaints to resolution.
- Drafting of response findings and actions addressing all issues raised by the Customer.
- Social housing experience isn't essential but would be advantageous
- Experience of dealing with reactive maintenance.
- Be able to deal with difficult customers.
- Experience of dealing with complaints.
We strive to build trust, honesty, and transparency in all our interactions.
-
Asset Maintenance Coordinator
2 weeks ago
Slough, Slough, United Kingdom Pioneer Selection Full timeWe are looking for a highly organized and detail-focused individual to fill the role of Asset Maintenance Coordinator at Pioneer Selection in Slough. As part of our engineering operations team, you will be responsible for scheduling and coordinating maintenance activities across multiple sites.You will work closely with our site managers and engineers to...
-
Supportive Living Coordinator
2 weeks ago
Slough, Slough, United Kingdom Look Ahead Care And Support Full time**Job Title:** Supportive Living CoordinatorJoin our dynamic team at Look Ahead Care and Support in Slough as a Supportive Living Coordinator and play a vital role in empowering vulnerable individuals with mental health needs to live fulfilling lives.This is an excellent opportunity to combine your passion for supporting others with your organizational and...
-
Support Services Coordinator
2 weeks ago
Slough, Slough, United Kingdom Look Ahead Care And Support Full timeAbout the JobWe are seeking a dedicated and compassionate Support Services Coordinator to join our Mental Health Service in Slough. As a key member of our team, you will play a vital role in supporting vulnerable individuals with mental health needs to maximise their independent living skills and opportunities for social inclusion.Job SummaryUndertake...
-
Slough, Slough, United Kingdom Cognita Asia Holdings Pte Ltd Full timeAbout the Position:Cognita Asia Holdings Pte Ltd is seeking a highly motivated Maintenance Coordinator to join our team. As a Maintenance Coordinator, you will be responsible for ensuring the smooth operation of our schools' facilities and grounds.Key Responsibilities:Manage and maintain the physical infrastructure of our schools, including buildings,...
-
Facilities Maintenance Specialist
3 weeks ago
Slough, Slough, United Kingdom Platinum Recruitment Consultancy Full timeJob Description:The role of a Facilities Coordinator at Platinum Recruitment Consultancy involves ensuring the smooth operation of our facilities. This includes maintaining building systems, equipment, and services in accordance with regulatory frameworks.The primary objective is to support the day-to-day running of our facilities by providing timely and...
-
Housing Support Coordinator
4 weeks ago
Slough, Slough, United Kingdom Hestia Housing Support Full timeHestia Housing Support is a dynamic and forward-thinking organization that prioritizes the needs of our clients above all else.We are looking for a Community Outreach Specialist to join our team, who shares our passion for delivering high-quality services and making a positive impact on the lives of others.Salary: £28,000 - £35,000 per annumThe ideal...
-
Care and Support Coordinator
3 weeks ago
Slough, Slough, United Kingdom Danone Full timeJob Title: Care and Support CoordinatorEstimated Salary: £35,000 - £45,000 per yearAbout the JobWe are seeking a skilled Care and Support Coordinator to join our team in Buckinghamshire, Oxford, or Berkshire. In this role, you will coordinate care services for adult patients in their own homes.As a Care and Support Coordinator, you will work closely with...
-
Psychology Support Coordinator
2 weeks ago
Slough, Slough, United Kingdom Academics Full timeJob Description: Psychology Support CoordinatorWe are looking for a skilled and dedicated Psychology Support Coordinator to join our team at Academics. As a key member of our staff, you will be responsible for providing high-quality support to students with special educational needs.Your main responsibilities will include:Assisting students with their...
-
Housing Service Coordinator
1 month ago
Slough, Slough, United Kingdom Hestia Housing Support Full timeHestia Housing Support is a pioneering organisation dedicated to providing innovative solutions to complex social issues. Our team is passionate about making a difference in the lives of vulnerable individuals and families.About the JobWe are seeking a highly skilled and experienced Service Manager to lead our team and drive our service delivery forward. As...
-
Administrative Support Coordinator
1 month ago
Slough, Slough, United Kingdom Brook Street NMR Full timeJob OverviewWe are seeking an Administrative Support Coordinator to join our dynamic team at Slough County Court. This is a fantastic opportunity for an organized and detail-oriented individual to contribute to the efficient operation of the court.About the RoleThe successful candidate will work closely with the judiciary, handling various tasks that are...
-
Maintenance Engineer Slough
3 days ago
Slough, Slough, United Kingdom Austin Fraser Full timeJob DescriptionWe are seeking an experienced Maintenance Engineer to join our team in Slough. The successful candidate will be responsible for providing maintenance support to ensure the smooth operation of our material handling equipment.The role involves maintaining electrical and mechanical elements of MHE, carrying out Planned and Preventative...
-
Learning Support Coordinator
1 month ago
Slough, Slough, United Kingdom Teaching Personnel Full timeWe are seeking a Learning Support Coordinator to join our team at Teaching Personnel. As a Learning Support Coordinator, you will play a crucial role in ensuring the academic success and well-being of students in your local community.Job SummaryIn this role, you will be responsible for coordinating educational support services, working closely with Local...
-
Adult Support Coordinator
4 weeks ago
Slough, Slough, United Kingdom Choice Care Full timeSenior Support PositionChoice Care is looking for a highly motivated and organized Adult Support Coordinator to oversee the delivery of our supported living services and ensure that individuals receive tailored support to meet their needs.
-
Facilities Coordinator
3 weeks ago
Slough, Slough, United Kingdom TimePlan Education Full timeTimePlan Education is currently seeking a highly skilled Facilities Coordinator to join their team in Slough.The successful candidate will be responsible for ensuring the school's premises are well-maintained and equipped to meet the needs of students, staff, and visitors. The role involves coordinating routine inspections and repairs, implementing...
-
Support Services Coordinator
2 weeks ago
Slough, Slough, United Kingdom Look Ahead Care And Support Full timeAbout the JobAt Look Ahead Care And Support, we are committed to delivering exceptional care and support services to vulnerable individuals in our community. As a Mental Health Advocate, you will play a vital role in supporting customers to develop the skills needed to maximise their independence and improve their overall well-being.This role involves...
-
Slough, Slough, United Kingdom Austin Fraser Full timeMaintenance Engineer Job OpportunityAustin Fraser is recruiting a Maintenance Engineer to work in Slough. The successful candidate will be responsible for ensuring the proper functioning of our MHE systems, including powered conveyors, telescopic conveyors, scanning, and X-ray technology.The role requires performing electrical and mechanical maintenance...
-
Senior Support Coordinator
1 week ago
Slough, Slough, United Kingdom Association Of Democratic Services Officers Full timeThe Association Of Democratic Services Officers is currently recruiting for a Senior Support Coordinator to join their dynamic team. This exciting opportunity involves providing procedural guidance at various committees and elected Member bodies, as well as supporting officers across the council and team members with democratic service matters and projects.
-
Sales Enablement Coordinator
4 weeks ago
Slough, Slough, United Kingdom Umbrella Functional Consulting & Support Team Full timeJob DetailsThis Sales Enablement Coordinator position offers an exciting opportunity to join our dynamic team at the Umbrella Functional Consulting & Support Team. As a key member of our sales enablement team, you will be responsible for driving revenue growth by developing and maintaining strong relationships with our broker partners.About You:You have a...
-
Learning Support Coordinator
3 weeks ago
Slough, Slough, United Kingdom Academics Ltd Full time**Job Description**As a Learning Support Coordinator at Academics Ltd, you will be responsible for supporting the academic and personal development of students with complex needs. This includes providing individualized support in the classroom, working with small groups, and collaborating with teachers to develop strategies to support student progress.The...
-
Maintenance and Installation Technician
4 weeks ago
Slough, Slough, United Kingdom Fortus Recruitment Group Full timeJob Overview: Fortus Recruitment Group is looking for a skilled Maintenance and Installation Technician to join their team. As a key member of the team, you will be responsible for providing top-notch maintenance and installation services for fire alarm systems.About the Job:Asset verification and installationReactive maintenance and repair workTraining of...