Housing Team Manager
4 weeks ago
Job Description:
\Niyaa People Ltd is seeking an experienced professional to lead its Tenancy Sustainment & Lettings Team. The successful candidate will be responsible for leading a team of 5 Tenancy Sustainment Advisors and 3 Letting Agents, fostering a collaborative environment that promotes growth and development.
\Key Responsibilities include:
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- Fostering a collaborative environment that promotes growth and development among team members.\
- Effectively allocating workloads to ensure optimal team performance.\
- Analyzing data and performance reports to identify areas for improvement and implement targeted strategies for enhancement.\
- Developing and implementing policies and procedures to promote best practice within the team.\
- Building strong relationships with stakeholders, including customers, colleagues, and partners.\
- Collaborating with other teams to achieve shared goals and objectives.\
- Staying up-to-date with industry developments and trends, applying knowledge to improve team performance.\
- Contributing to the development and implementation of the organization's strategic plan.\
- \\
Requirements:
\To be successful in this role, you will need:
\- \
- Demonstrated experience in successfully leading and motivating teams, with a proven track record of driving results and improving performance.\
- Sensitivity when dealing with customers in challenging situations, demonstrating excellent communication and interpersonal skills.\
- Ability to interpret insight reports and system data to inform service improvement plans and drive positive change.\
- Desirable experience within the Social Housing Sector, particularly in delivering core housing management services and promoting continuous service improvement.\
- A competitive salary of £38,000 per annum.\
- A location in Gloucester.\
- A fixed-term contract of 12 months.\
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