Housing Services Manager

2 days ago


Gloucester, Gloucestershire, United Kingdom Gloucester City Homes Full time

In this challenging and rewarding role, you will be responsible for conducting neighbourhood inspections and regular home visits to ensure adequate property condition, identifying support needs, and signposting to appropriate services. You will also play a key part in ensuring the success of the virtual patch approach and being a key escalation point for complex cases from the Customer Experience team.

Key Responsibilities:
  • Conducting neighbourhood inspections and regular home visits
  • Identifying support needs and signposting to appropriate services
  • Ensuring the success of the virtual patch approach
  • Being a key escalation point for complex cases
Requirements:

To be successful in this role, you will need a relevant technical housing qualification, such as a Level 3 diploma in Housing Management. You will also require proven understanding and experience of delivering statutory housing services, current knowledge of Housing Law and its application within social housing, and a good understanding of Health & Safety law and practices.



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