Assistant Manager

1 month ago


Manchester, United Kingdom Estée Lauder - Brand Full time

About the Role:

We are seeking a highly motivated and experienced Assistant Manager to join our team at Estee Lauder. As a key member of our sales team, you will play a leading role in supporting the Counter Manager to achieve sales, customer service, and operational targets.

Key Responsibilities:

  • Lead and coach a team of Sales Advisors to achieve sales and customer service targets
  • Support the Counter Manager in leading the team and driving business results
  • Develop and implement strategies to improve sales and customer service performance
  • Manage inventory and cash reconciliation, ensuring accurate and timely reporting
  • Provide inspirational and personalized customer service, driving customer loyalty and retention

Requirements:

  • Proven retail experience at Supervisor or above level, preferably within beauty
  • Ability to provide coaching and mentoring to others to achieve their full potential
  • Drive to achieve sales and customer service targets, with a focus on delivering exceptional results
  • Experience with retail operations, including inventory management and cash reconciliation
  • Flexible availability across days and hours, with a focus on work-life balance
  • Proficient in Microsoft Office
  • Proof of right to live and work in the country

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave and Family Leave
  • Product discount and staff product concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training and Development offering

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