Customer Success Manager EMEA

2 days ago

London, Greater London, United Kingdom Dailymotion Exchange Full time
Customer Success Manager EMEA

Dailymotion Exchange is a leading video hosting and broadcasting solution for professionals in all sectors. We are seeking a highly skilled Customer Success Manager to join our team in EMEA.

As a Customer Success Manager, you will serve as the primary point-of-contact for advertisers and agencies, handling all campaign-related inquiries from start to finish. Your main KPIs will be client conversion and retention.

Your scope will include:

  1. Responding to RFPs and client inquiries, working closely with Sales, AdOps, and Marketing teams.
  2. Identifying opportunities for key accounts and building strong advertising recommendations to meet client needs and objectives.
  3. Expanding and developing client relationships, focusing on client retention, growth, renewal, and satisfaction.
  4. Conducting in-depth analysis of campaign performances and developing actionable insights/recommendations for future campaigns.
  5. Collaborating with AdOps and Sales Marketing teams to secure campaign delivery and build effective media and insights solutions.

Requirements:

  1. At least 2 years of experience in adtech, media agency, or saleshouse in a similar position.
  2. First experience with the UK market is appreciated.
  3. Understanding of key notions in programmatic and digital advertising ecosystem.
  4. Excellent organizational, interpersonal, and communication skills.
  5. Fluent in English and French.
  6. Solid computer skills, including advanced knowledge of MS Suite.
  7. Ability to handle multiple priorities and work independently or as part of a team.

We empower candidates to take action and are committed to accommodating our recruitment process for special abilities. If this role sounds like a great opportunity for you, be confident in your skills, and we look forward to meeting you.

  • Customer Success Manager EMEA

    2 weeks ago

    London, Greater London, United Kingdom Dailymotion Full time

    Job Title: Customer Success Manager EMEAAbout the Role:We are seeking a highly skilled Customer Success Manager to join our EMEA team. As a Customer Success Manager, you will be responsible for serving as the primary point of contact for our clients in the EMEA region, providing exceptional support and guidance to ensure their success with our platform.Key...

  • Customer Success Manager EMEA

    2 weeks ago

    London, Greater London, United Kingdom Dailymotion Full time

    Job Title: Customer Success Manager EMEAAbout the Role:We are seeking a highly skilled Customer Success Manager to join our EMEA team. As a Customer Success Manager, you will be responsible for serving as the primary point of contact for our clients in the EMEA region, providing exceptional support and guidance to ensure their success with our platform.Key...

  • Customer Success Manager EMEA

    3 days ago

    London, Greater London, United Kingdom Dailymotion Full time

    Job Title: Customer Success Manager EMEAWe are seeking a highly motivated and experienced Customer Success Manager to join our team in EMEA. As a key member of our Customer Success & Account Management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and execute customer...

  • Customer Success Manager EMEA

    3 days ago

    London, Greater London, United Kingdom Dailymotion Full time

    Job Title: Customer Success Manager EMEAWe are seeking a highly motivated and experienced Customer Success Manager to join our team in EMEA. As a key member of our Customer Success & Account Management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and execute customer...

  • Customer Success Manager EMEA

    4 days ago

    London, Greater London, United Kingdom Dailymotion Full time

    Job Title: Customer Success Manager EMEAWe are seeking a highly skilled Customer Success Manager to join our EMEA team. As a key member of our Customer Success & Account Management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and execute customer success strategies to...

  • Customer Success Manager EMEA

    4 days ago

    London, Greater London, United Kingdom Dailymotion Full time

    Job Title: Customer Success Manager EMEAWe are seeking a highly skilled Customer Success Manager to join our EMEA team. As a key member of our Customer Success & Account Management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and execute customer success strategies to...

  • Customer Success Manager EMEA

    23 hours ago

    London, Greater London, United Kingdom Dailymotion Full time

    Job Title: Customer Success Manager EMEAWe are seeking a highly motivated and experienced Customer Success Manager to join our team in EMEA. As a key member of our Customer Success & Account Management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and execute customer...

  • Customer Success Manager EMEA

    1 day ago

    London, Greater London, United Kingdom Dailymotion Full time

    Job Title: Customer Success Manager EMEAWe are seeking a highly motivated and experienced Customer Success Manager to join our team in EMEA. As a key member of our Customer Success & Account Management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and execute customer...

  • Director of Customer Success EMEA

    2 days ago

    London, Greater London, United Kingdom Varonis Full time

    Job Title: Director of Customer Success EMEAAbout the Role:The Director of Customer Success EMEA will be responsible for driving value and ensuring the delivery of business outcomes for Varonis customers in the EMEA region. This high-profile customer-facing role requires outstanding relationship management skills and technical acumen.Key...

  • Director of Customer Success EMEA

    3 days ago

    London, Greater London, United Kingdom Varonis Full time

    Job Title: Director of Customer Success EMEAAbout the Role:The Director of Customer Success EMEA will be responsible for driving value and ensuring the delivery of business outcomes for Varonis customers in the EMEA region. This high-profile customer-facing role requires outstanding relationship management skills and technical acumen.Key...

  • Customer Success Manager EMEA

    5 days ago

    London, Greater London, United Kingdom Dailymotion Full time

    Job Title: Customer Success Manager EMEAWe are seeking a highly skilled Customer Success Manager to join our EMEA team. As a key member of our Customer Success & Account Management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and execute customized solutions to meet...

  • Customer Success Manager EMEA

    5 days ago

    London, Greater London, United Kingdom Dailymotion Full time

    Job Title: Customer Success Manager EMEAWe are seeking a highly skilled Customer Success Manager to join our EMEA team. As a key member of our Customer Success & Account Management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and execute customized solutions to meet...

  • Customer Success Director EMEA

    1 week ago

    London, Greater London, United Kingdom Varonis Full time

    Customer Success Director EMEAAbout the RoleThe Customer Success Director EMEA will be responsible for driving value and ensuring the delivery of business outcomes for Varonis customers in the EMEA region. This high-profile customer-facing role requires outstanding relationship management skills and technical acumen.Key ResponsibilitiesDevelop and execute...

  • Customer Success Director EMEA

    1 week ago

    London, Greater London, United Kingdom Varonis Full time

    Customer Success Director EMEAAbout the RoleThe Customer Success Director EMEA will be responsible for driving value and ensuring the delivery of business outcomes for Varonis customers in the EMEA region. This high-profile customer-facing role requires outstanding relationship management skills and technical acumen.Key ResponsibilitiesDevelop and execute...

  • Director of Customer Success EMEA

    4 days ago

    London, Greater London, United Kingdom Varonis Full time

    Job Title: Director of Customer Success EMEAAbout the Role:The Director of Customer Success EMEA will be responsible for leading a team of Customer Success Managers (CSMs) and first-line managers in driving value and ensuring the delivery of business outcomes for Varonis customers in the EMEA region.Key Responsibilities:Develop and execute strategies to...

  • Director of Customer Success EMEA

    4 days ago

    London, Greater London, United Kingdom Varonis Full time

    Job Title: Director of Customer Success EMEAAbout the Role:The Director of Customer Success EMEA will be responsible for leading a team of Customer Success Managers (CSMs) and first-line managers in driving value and ensuring the delivery of business outcomes for Varonis customers in the EMEA region.Key Responsibilities:Develop and execute strategies to...

  • Enterprise Customer Success Manager EMEA

    4 days ago

    London, Greater London, United Kingdom Canonical Full time

    Job Title: Enterprise Customer Success Manager EMEACanonical is seeking an experienced Enterprise Customer Success Manager to join our team in the EMEA region. As a key member of our Customer Success team, you will be responsible for developing and executing customer success strategies to drive growth, retention, and customer satisfaction.Key...

  • Enterprise Customer Success Manager EMEA

    4 days ago

    London, Greater London, United Kingdom Canonical Full time

    Job Title: Enterprise Customer Success Manager EMEACanonical is seeking an experienced Enterprise Customer Success Manager to join our team in the EMEA region. As a key member of our Customer Success team, you will be responsible for developing and executing customer success strategies to drive growth, retention, and customer satisfaction.Key...

  • Director of Customer Success EMEA

    1 day ago

    London, Greater London, United Kingdom SnapLogic Full time

    The Role:The Director of Customer Success EMEA will be responsible for leading a high-performing team of Customer Success Managers to drive customer success and growth across EMEA. This role will require close collaboration with cross-functional teams to achieve successful customer partnerships, improve Net Promoter Score (NPS), and increase retention...

  • Director of Customer Success EMEA

    1 day ago

    London, Greater London, United Kingdom SnapLogic Full time

    The Role:The Director of Customer Success EMEA will be responsible for leading a high-performing team of Customer Success Managers to drive customer success and growth across EMEA. This role will require close collaboration with cross-functional teams to achieve successful customer partnerships, improve Net Promoter Score (NPS), and increase retention...