Automation Support Specialist
2 days ago
Job Overview:
We are recruiting for a skilled Automation Engineer to join our team at CK Group. This is an exciting opportunity to work with industry-leading manufacturers of scientific instruments and contribute to the development of cutting-edge automation platforms.
About the Role:
This role is a key component of our technical services support team, responsible for providing first-line software, technical, and hardware support for automated platforms and bench-top liquid handlers. The primary objective is to maximise system reliability, ensuring minimal impact on scientific activity.
Your Responsibilities:
- Act as 'first-responder' for critical equipment breakdowns, ensuring timely resolution to minimise downtime.
- Carry out ongoing system performance analysis based on error logs, live run interventions, and root-cause analysis to mitigate reoccurrence.
- Provide technical mediation in the event of long-running equipment issues involving multiple vendors.
- Assist in developing training packages tailored to the automation platforms, intended for both engineers and client scientists.
- Develop and implement a proactive maintenance regime for key equipment.
- Oversee and participate in equipment support activities.
- Train scientists on best practices for the use of automated equipment, ensuring optimal routine operation.
- Develop support solutions built around department requirements to enhance service delivery.
- Maintain awareness of new developments in laboratory automation.
Requirements:
To be considered for this role, you will have the following skills and experience:
- Bachelor's degree (or equivalent) in Engineering, Technical, or Sciences with 3+ years servicing laboratory equipment OR
- Higher National Diploma (HND) (or equivalent) in Engineering, Technical, or Sciences with 4+ years of experience servicing laboratory equipment OR
- A Level (or equivalent) in Engineering, Technical, or Sciences with 5+ years of experience servicing laboratory equipment OR
- General Certificate of Secondary Education (GCSE) with 6+ years of experience serving laboratory equipment.
PREFERRED QUALIFICATIONS:
- Solid understanding of core competencies involved with liquid handling automation.
- Experience working in a Pharmaceutical or regulated environment.
- Leadership experience is advantageous for this role.
Work Environment:
- Must be able to work in a laboratory-controlled environment requiring personal protective equipment (e.g., lab coat, safety glasses, etc.).
- Fast-paced job with high demands for completion.
- Frequently required to remain in a stationary position more than 25% of the time.
- Regularly bends, squats, stretches, and reaches to operate instruments, objects, tools, or controls.
- Occasionally moves or lifts up to 25 pounds (potential for occasional lifting of up to 50 pounds).
- Specific vision abilities include observing details at close range, distance vision, color vision, peripheral vision, depth perception, and adjusting focus.
- Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
- May handle hazardous waste according to local, state, or federal regulations.
- Potential risk to lab-based hazards including extreme temperature, biological materials, and hazardous chemicals.
- May require Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator.
Salary: £35,000 - £45,000 per annum, depending on experience.
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