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Business Operations Manager

1 month ago

StocktononTees, Stockton-on-Tees, United Kingdom Card Factory Full time
About Card Factory

We are passionate about celebrating our customers' life moments. Our stores offer a unique and exciting experience for customers to find the perfect gift or card to make any occasion special.

Job Summary

We are looking for a Team Leader who will play a key part in driving the success of our stores. The successful candidate will have excellent leadership skills, an analytical mindset, and a commercially-minded approach. They will support the Store Manager in delivering commercial growth, develop a team culture that puts the customer at the heart of everything we do, and lead the store teams in the absence of the Store Manager.

Key Responsibilities
  • Support the Store Manager in achieving commercial growth targets
  • Develop and implement strategies to improve customer experience and operational excellence
  • Lead store teams in the absence of the Store Manager
Requirements

To be successful in this role, you will need:

  • A passion for driving excellence in service
  • Good leadership skills and a positive, forward-thinking approach
  • An analytical mindset and a commercially-minded approach
Benefits

The successful candidate can expect a competitive salary of £25,000 - £30,000 per annum, depending on experience, as well as opportunities for overtime and professional development.