Field Care Manager
3 weeks ago
Field Care Manager
Location:
Norwich
Salary:
£25,000pa
Hours:
Monday to Friday, 9am-5pm. Full-Time with on-call responsibility and flexibility required to support the needs of the business
Life at Prestige:
At Prestige Nursing & Care, we're dedicated to making a positive impact on people's lives. As a Field Care Manager, you'll play a vital role in delivering high-quality care services to our clients. We're committed to creating a supportive and inclusive work environment that fosters growth and development.
Your Role at Prestige:
We're seeking a dynamic and experienced care professional to join our Norwich branch as a Field Care Manager. As a key member of our team, you'll be responsible for implementing systems to ensure our domiciliary care service meets and exceeds legislative standards. You'll work closely with our Branch Manager to achieve this goal.
Main Responsibilities:
Key responsibilities include:
1. Conducting domiciliary care risk and manual handling assessments on new clients/service users prior to the provision of a domiciliary care service, ensuring the assessment is updated annually or following any significant change, whichever is sooner.
2. Maintaining an effective system for quality assurance management, based on the outcomes for service users, in consultation with the Care Planner and Branch Manager. This includes monitoring the performance of care workers and ensuring all service users and their carers are consulted about the care service.
3. Meeting domiciliary care workers formally on a one-to-one basis for direct supervision at least quarterly, with written records kept on the content and outcome of each meeting. With the consent of a service user, at least one of these meetings to incorporate direct observation of the care worker providing care to the service user with whom they regularly work.
4. Facilitating quarterly team meetings for care workers, preparing an agenda, and maintaining minutes from the meetings.
5. Managing a team of Field Care Supervisors with daily duties, assisting the Care Planner and Branch Manager with the delivery of a carer assistants development and training programme, and participating in an on-call roster providing and coordinating cover for unplanned absence to maintain the service.
Key Attributes/Knowledge/Skills/Experience:
We're looking for a candidate with experience of supervising/managing others, a smart and professional appearance, articulate communication skills, excellent assessment skills, and a valid UK driving licence and access to a car (although other travel arrangements are possible and will be taken into consideration). The ideal candidate will be able to work on their own initiative, prioritize tasks, and manage time effectively, with a good team player attitude, willingness to embrace change, and a commitment to equal opportunities and diversity. We offer a competitive salary, 28 days annual leave (increasing to 33 days over 5 years' service), an additional day off for your birthday, Blue Light Card, and a range of family-friendly benefits.
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