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Senior Technical Implementation Consultant
2 months ago
We are seeking a highly skilled Senior Technical Implementation Consultant to join our team at LexisNexis Risk Solutions. As a key member of our Business Services vertical, you will play a critical role in delivering implementations for our clients.
Key Responsibilities- Project Management: Ensure project work is well-defined, and changes to requirements are managed effectively. Track and resolve issues in a timely manner, ensuring customer satisfaction throughout the engagement.
- Implementation and Configuration: Oversee the planning, development, and installation of Fircosoft products to meet clients' business needs.
- Compliance and Risk Management: Demonstrate a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.
- Customer Understanding: Understand customer use cases and requirements, applying best practices for customer implementations.
- Technical Training and Support: Deliver, install, and configure all Fircosoft applications to specified requirements, providing technical training and transfer of knowledge.
- Product and Service Determination: Determine the types of products and services required by clients, troubleshooting customer issues during implementation.
- Project Management Skills: Have experience in project management, with a strong understanding of project lifecycle management.
- Technical Implementation Experience: Have significant exposure to technical implementation, with a strong understanding of software development life cycles.
- Troubleshooting Skills: Possess excellent troubleshooting skills, with the ability to identify and resolve complex technical issues.
- Technical Knowledge: Have a vast range of technical knowledge, with a strong understanding of software applications and systems.
- Stakeholder Management: Demonstrate good internal and external stakeholder management experience, with the ability to communicate effectively with clients and team members.