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Estate Agency Branch Leader

2 months ago


Welwyn Garden City, Hertfordshire, United Kingdom haart Full time
About the Role

We are seeking an experienced and motivated Branch Manager to lead our Estate Agency team in delivering exceptional service to our clients. As a key member of our team, you will be responsible for driving sales and lettings growth, managing a team of estate agents, and ensuring the highest standards of customer service.

Key Responsibilities
  • Lead daily meetings with the Estate Agency team to discuss sales and lettings performance, goals, and challenges.
  • Coach and develop the team to achieve key performance indicators (KPIs) and sales targets.
  • Monitor and assess individual team member performance, providing constructive feedback and coaching to improve performance.
  • Encourage team development and progression, identifying opportunities for training and development.
  • Focus on generating new and repeat business, developing and maintaining strong relationships with vendors and buyers.
  • Liaise with prospective buyers and arrange property viewings in line with their needs.
  • Negotiate offers and agree sales, ensuring the business is risk-averse and compliant with regulatory requirements.
Essential Skills and Experience
  • Full UK driving license for a manual vehicle.
  • Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, Property Valuer position, or higher.
  • Ability to work well with others to create a team spirit and enjoyable working environment.
  • Effective communication and interpersonal skills, with the ability to create trusting relationships with customers, suppliers, and colleagues.
  • Strong understanding of current legislation related to Estate Agency.
  • Ability to manage time-sensitive and high-volume workloads.
  • Reputation for delivering outstanding customer service.
  • Ability to work under own initiative and good telephone manner.
  • Strong IT skills, including basic Microsoft packages.
  • Attention to detail.
What We Offer
  • Competitive salary and on-target earnings.
  • Basic salary of £22,000 to £25,000, dependent on experience.
  • Five months of supplementary payments to support you while you build your pipeline.
  • Uncapped commission scheme.
  • BMW 1 Series company car or monthly car allowance.
  • Enrolment onto a fully-funded training course to earn a Level 2 Estate Agent Qualification.
  • Career progression opportunities.
  • Our new company-wide Elevate incentive program.
  • Employee Assistance Programme.
Requirements
  • Full UK driving license.
  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006).
  • Evidence of right to work in the UK, in the form of a passport or birth certificate.
  • Proof of address.
  • National Insurance number.
  • Drivers' license check.
Armed Forces Covenant

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.