Loss Adjuster

7 days ago


Manchester, United Kingdom Lawes Insurance Recruitment Full time

Job Title: Loss Adjuster

About the Role:

We are seeking an experienced Loss Adjuster to join our team at Lawes Insurance Recruitment. In this role, you will be responsible for managing property claims, ensuring compliance with Active Drying protocols, and driving performance using management tools.

Main Responsibilities:

  • Book smart appointments for adjusters and gather relevant information.
  • Utilize management tools to drive performance and meet key Service Level Agreements (SLAs).
  • Maintain strict compliance with Active Drying standards through effective project management.
  • Communicate effectively with customers at critical events and changes.
  • Rapidly resolve claims, reducing lifecycle costs and improving customer satisfaction.
  • Critically assess building scopes and variations, ensuring accurate settlements.
  • Effectively manage case loads to meet SLAs, proactive targets, and fee requirements.

Requirements:

  • Extensive knowledge of property claims processes.
  • Proven negotiation and settlement skills using various methods.
  • Excellent customer service and communication skills.
  • Able to resolve complex and difficult claims in a timely manner.
  • Demonstrated ability to prioritize workload and plan accordingly.

Estimated Salary: $70,000 - $90,000 per annum, depending on experience.


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