Director of Housing Operations

3 days ago


Woking, Surrey, United Kingdom CV-Library Full time
Job Title: Director of Housing Operations

Estimated Salary: £55,000 per annum.

This is a critical leadership position that requires driving high performance across regional housing services. As Director of Housing Operations, you will be responsible for strategic leadership, ensuring key service areas meet and exceed expectations.

The successful candidate will lead and manage a team of housing professionals, overseeing services such as Income Management, Tenancy Management, and Anti-Social Behaviour Management, and Complaints. Key responsibilities include:

  • Fostering a culture of high performance and accountability, conducting regular one-to-ones and performance appraisals, and ensuring personal development.
  • Ensuring all service standards are met, with a focus on quality control and continuous improvement, maintaining expertise in housing policies and regulations.
  • Oversight budget management and resource allocation, ensuring efficient spend and assessing return on investment to meet organizational objectives.

In this role, you will also act as the key contact for external strategic partners, overseeing the management and evaluation of outcomes from service agreements.



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