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Senior Manager
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We are seeking a highly experienced Deputy General Manager to join our team at CBRE Global Workplace Solutions. As a key member of our operations team, you will be responsible for overseeing the management of our facilities and corporate real estate, ensuring seamless delivery of services to our clients.
Key Responsibilities- Operational Leadership: Drive the smooth operation of our service lines, ensuring exceptional service delivery and employee satisfaction.
- Guest/Colleague Experience: Ensure that all visitors and colleagues receive personalized and exceptional service throughout their stay in our workplaces.
- Financial Management: Be cost-conscious and work closely with contract support and finance teams to manage expenses and meet financial goals.
- Staff Development and Training: Provide effective recruitment, selection, performance management, development, and retention of high-caliber staff.
- Food & Beverage Management: Collaborate with food and beverage vendors to deliver exceptional dining experiences.
- Facilities Management: Support facilities management functions, including maintenance, repairs, vendor management, and space planning.
- Quality Assurance and Compliance: Ensure compliance with local, state regulations, brand standards, and company policies.
- Crisis Management and Security: Follow emergency response plans and procedures to ensure the safety and security of team members, visitors, and colleagues.
- Meeting and Events Planning: Oversee the planning and execution of internal meetings and events.
- A minimum of ten (10+) years of experience in a leadership role within the hospitality industry or corporate real estate environment.
- Excellent leadership abilities, with a focus on coaching, mentoring, and developing teams.
- Exceptional interpersonal and communication skills, with the ability to interact effectively with guests, employees, and stakeholders at all levels.
- Strong understanding of luxury hospitality trends, guest expectations, and market dynamics.
- Ability to thrive in a fast-paced and high-pressure environment while maintaining composure and professionalism.
