Golf Associate

7 days ago

Chepstow, Monmouthshire, United Kingdom Marriott International Full time
About the Role

We are seeking a highly skilled and enthusiastic Golf Associate to join our team at Delta Hotels by Marriott St Pierre Country Club. As a Golf Associate, you will be responsible for providing exceptional service and hospitality to our members and guests, ensuring a memorable experience for all.

Key Responsibilities
  • Provide a consistently high level of service and hospitality to all members and guests at all times and in all areas of the Golf Operation.
  • Meet all criteria required to pass the necessary Marriott audits, such as the Marriott Golf Audit and '59 Club Mystery Shopper.'
  • Take golf reservations and ensure that all golf bookings are correctly inputted into the booking system, and that revenue is processed correctly.
  • Assist in general shop and service-related duties, including merchandising, stock control, and cleaning.
  • Check-in all golfers and support the day-to-day management of tee times.
  • Support the daily management and maintenance of the buggy fleet and operation, including cleaning, fueling, and positioning.
  • Regularly monitor the locker facilities and undertake cleaning as required.
  • Assist with ball control and cleanliness at the driving range.
  • Ensure that guidelines, as set by the hotel, are followed in terms of sanitization and safety practices with regards to the customer-facing areas in the golf operations, equipment, retail, buggies, and confectionary.
  • Carry out course marshalling duties as required.
  • Ensure that the Halfway House is operational.
  • Carry out green fee payment checks with the collection of tickets on the 1st tee.
  • Assist with corporate golf day banner management, scorecard marking, scoreboard updates, and any other Corporate/Society Day requests.
  • Support the successful running of golf days, including being the host to organizers where required.
  • Support the effective delivery of member competitions and bookings, including handicap maintenance.
What We're Looking For
  • A warm, people-oriented demeanor.
  • A team-first attitude.
  • A gift for paying attention to the smallest details.
  • A PGA qualification is desirable but not essential.
  • A keen interest in golf.
About Us

Delta Hotels by Marriott St Pierre Country Club is a world-class golf resort located in the heart of the Welsh countryside. Our resort offers a unique blend of history, luxury, and natural beauty, making it the perfect destination for golfers and non-golfers alike.

We are part of Marriott International, the world's leading hospitality company, and we are committed to providing our guests with exceptional service and unforgettable experiences.

As a Golf Associate, you will be working 40 hours per week over 5 days, including weekends on day shifts. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service and hospitality, we would love to hear from you.

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