CCTV Monitoring Specialist

1 week ago

Belfast, United Kingdom OCS Group Full time
Job Summary:

We are seeking a highly skilled CCTV Monitoring Specialist to join our team at OCS Group. As a CCTV Monitoring Specialist, you will be responsible for monitoring CCTV systems in a systematic and organized manner to ensure the safety of public, staff, and contractors. You will also be responsible for managing the FM Radio System, monitoring life safety systems, and initiating actions to protect life and structure as required. Additionally, you will answer and direct all enquiries via the Intercom and Telephone Systems efficiently and effectively.

Key Responsibilities:
  • Monitor CCTV systems in a systematic and organized manner to ensure the safety of public, staff, and contractors.
  • Manage the FM Radio System.
  • Monitor life safety systems, including fire alarm systems, intruder systems, and sprinkler systems.
  • Initiate actions to protect life and structure as required by life safety systems.
  • Answer and direct all enquiries via the Intercom and Telephone Systems efficiently and effectively.
  • Produce reports on false alarms and response times.
  • Accurately record events, incidents, evacuations, and other activities in the occurrence book.
  • Provide a superior, proactive, personalized level of service to visitors, retailers, and contractors.
  • Be observant and take action to provide a safe and secure shopping environment.
  • Possess the ability to provide results or resolutions to problems with a positive and courteous manner.
  • Undertake to adhere to all Health and Safety requirements, fire regulations, company policies, and on-site procedures.

Requirements:
  • Must be educated to O'Level / GCSE or NVQ level 3 standard.
  • Knowledge of CCTV, intruder alarms, and access control systems.
  • Must hold a valid SIA Public Space Surveillance (PSS) Licence.
  • First Aid at Work Certificate.
  • SIA Guarding or Door Supervisors licence IOSH managing safely.
  • Experience in a similar environment.
  • Excellent written and verbal communication skills.
  • Good I.T skills (Use of Microsoft Word, Excel, Outlook).
  • Multitasking (Critical competency).

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