Customer Service and Sales Representative

2 months ago

Brigg, North Lincolnshire, United Kingdom Telstra Full time
About the Role

We are seeking a highly motivated and experienced Customer Service and Sales professional to join our team at Telstra. As a Retail Sales Consultant, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities:

  • Provide quality customer service to all customers, ensuring their needs are met and exceeded.
  • Maximize sales by providing the latest product and service information to our customers, identifying opportunities to upsell and cross-sell.
  • Achieve sales and performance targets, working collaboratively with colleagues to drive business results.
  • Ensure store presentation is in line with retail shop standards, maintaining a clean and organized store environment.

Requirements:

  • Experience in a customer-facing role, with a proven track record of delivering great customer experiences.
  • Ability to solve complex problems, think critically, and make sound decisions.
  • Effective communication skills, with the ability to communicate complex information in a clear and concise manner.
  • The ability to speak fluently in another language is highly advantageous.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for career growth and development.
  • A competitive salary and benefits package, including corporate discounts and benefits.
  • Ongoing product training and development, ensuring you stay up-to-date with the latest products and services.
  • In-store mentorship and support, helping you achieve your goals and succeed in your role.

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