Current jobs related to Customer Service Representative - Newry - Brook Street NMR

  • Customer Service Representative

    4 weeks ago

    Newry, United Kingdom Black Fox Solutions Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Black Fox Solutions. As a Customer Service Representative, you will be responsible for dealing with parts inquiries, communicating with customers, and selling to existing and new customers.Key Responsibilities:Dealing with parts inquiries and communicating with...

  • Customer Service Representative

    4 weeks ago

    Newry, United Kingdom Black Fox Solutions Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Black Fox Solutions. As a key member of our commercial vehicle support team, you will be the first point of contact for customers, providing exceptional service and support.The ideal candidate will have previous customer service or sales support experience, with excellent...

  • Customer Service Representative

    5 months ago

    Newry, United Kingdom Breakthrough Recruitment Ltd Full time

    Job Title**:Customer Service Executive, Newry** **Salary**: up to £22,250-£24,000 (Depending on Experience) Location: Newry, Co Down Reports to: Customer Service Manager Status: Full-time/Permanent Hours of Work: Mon - Fri 9.00am - 5.00pm (Rotational Saturday’s 9.00am - 12.30pm & Sunday’s 9.00am - 4.00pm - with 1 months’ notice in...

  • Customer Service Representative

    4 weeks ago

    Newry, United Kingdom BT Group Full time

    About the RoleWe're looking for a Customer Service Representative to join our team. As a Retail Advisor, you'll be the face of our brand, providing excellent customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide exceptional customer service, answering questions and resolving issues in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Newry, United Kingdom Next Full time

    About Next:At Next, we're looking for a talented Customer Service Representative to join our team! As a key player in our store operations, you'll be responsible for ensuring our products are available to customers in a fast-paced environment.About the Role:We're seeking a highly organized and detail-oriented individual to work as part of our store team. Key...

  • Sales and Customer Service Representative

    4 weeks ago

    Newry, United Kingdom Haldane Fisher Ltd Full time

    About the Role:Haldane Fisher Ltd is seeking a highly motivated and customer-focused Internal Sales Representative to join our Sales Team in Newry. As a key member of our team, you will be responsible for driving sales and delivering exceptional customer service in a fast-paced environment.Key Responsibilities:Achieve sales, margin, and quotation...

  • Sales and Customer Service Representative

    1 month ago

    Newry, United Kingdom Haldane Fisher Ltd Full time

    About the Role:Haldane Fisher Ltd is seeking a highly motivated and customer-focused Internal Sales Representative to join our Sales Team in Newry. As a key member of our team, you will be responsible for driving sales and delivering exceptional customer service in a fast-paced environment.Key Responsibilities:Achieve sales, margin, and quotation...

  • Customer Service Representative

    4 weeks ago

    Newry, United Kingdom Unilin Flooring UK & Ireland Full time

    Job Title: Customer Service AdvisorJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Main...

  • Customer Service Representative

    3 weeks ago

    Newry, United Kingdom Black Fox Solutions Full time

    About the Role:As a Customer Service Advisor/Administrator at Black Fox Solutions, you will be the first point of contact for customers, processing bookings and services, updating customer and vehicle databases, managing customer accounts, and providing a high level of customer service.Your Key Responsibilities:Process bookings and services efficiently and...

  • Customer Service Representative

    4 weeks ago

    Newry, United Kingdom Black Fox Solutions Full time

    About the Role:We are seeking a highly skilled Customer Service Advisor to join our team at Black Fox Solutions. As a key member of our commercial vehicle support team, you will be the first point of contact for customers, providing exceptional service and support.Key Responsibilities:Process bookings and services for our customersUpdate customer and vehicle...

  • Customer Service Representative

    3 weeks ago

    Newry, United Kingdom Danske Bank Full time

    About the Role:Danske Bank is seeking a Customer Service Adviser to join its Personal Banking team in Northern Ireland.The ideal candidate will have excellent customer service skills and experience working in a team environment.Responsibilities include handling customer inquiries, opening new accounts, and providing product information.What We Offer:As a...

  • Customer Service Representative

    5 months ago

    Newry, United Kingdom Breakthrough Recruitment Ltd Full time

    Job Title**:Customer Service Executive, Newry** **Salary**: up to £22,250 (Depending on Experience) Location: Newry, Co Down Reports to: Customer Service Manager Status: Full-time/Fixed Term Contract (6-12 Months-Potential to become permanent) Hours of Work: Mon - Fri 9.00am - 5.00pm (Rotational Saturday’s 9.00am - 12.30pm & Sunday’s 9.00am -...

  • Customer Service Representative

    4 weeks ago

    Newry, United Kingdom Brook Street UK Full time

    Brook Street (UK) Limited is seeking a highly skilled Customer Service Administrator to join their expanding business in Newry.This is an excellent opportunity for individuals with excellent customer service experience to grow with a well-established company.Key Responsibilities:Provide exceptional customer service as the first point of contact.Develop and...

  • Customer Service Representative

    1 day ago

    Newry, United Kingdom Danske Bank Full time

    Overview of Our Personal Banking TeamWe are Northern Ireland's leading bank, and our multi award-winning Personal Banking team is looking for a Customer Service Adviser. We pride ourselves on delivering outstanding customer service, being passionate about giving back to our communities through volunteering, and supporting local sporting talent.Job...

  • Customer Service Representative

    3 weeks ago

    Newry, United Kingdom Brook Street UK Full time

    BROOK STREET (UK) LIMITED is pleased to be working on behalf of our client to recruit a Customer Service Administrator to join their expanding business.This is an excellent opportunity for a customer-focused individual to join a well-established business with excellent prospects.Key Responsibilities:First Point of Contact: Be the first point of contact for...

  • Customer Service Representative

    2 weeks ago

    Newry, United Kingdom B&Q Full time

    About the RoleWe're looking for a friendly and outgoing Customer Service Advisor to join our team at B&Q Newry.Key Responsibilities:Provide great customer service at the tills.Understand customer home improvement projects.What We Offer:A competitive salary, award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee...

  • Customer Service Representative

    4 weeks ago

    Newry, United Kingdom Next Full time

    Key Responsibilities:As a Sales Team Member at Next, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.About the Role:Provide fast and friendly service to customers, helping them find the perfect productsShare your passion and knowledge about our products with customersWork in...

  • Customer Service Representative

    2 weeks ago

    Newry, United Kingdom Brook Street Full time

    Job Title: Customer Experience Support AgentBrook Street (UK) Limited is delighted to be working on behalf of our client to recruit a dedicated Customer Experience Support Agent to join their expanding business.Responsibilities:Manage service schedules, generate reminders, and update relevant records.Maintain accurate vehicle and customer databases.Issue...

  • Customer Service Representative

    8 hours ago

    Newry, United Kingdom Henderson Group Full time

    Job OverviewHenderson Group, a leading foodservice provider in Northern Ireland, is seeking a Post Office Clerk to join their team. As a Post Office Clerk, you will be responsible for providing exceptional customer service and assisting with the daily operations of the post office branch.About the RoleThis part-time position requires 16 hours per week,...

  • Customer Service Representative

    4 weeks ago

    Newry, United Kingdom Next Full time

    About the Role:To be a successful Sales Team Member, you will:Provide exceptional customer service and support to our customers.Share your knowledge and passion for our products with customers.Work in various areas of the store, including sales floors, stockrooms, and processing deliveries.Take ownership of your development and growth within the...

Customer Service Representative

4 weeks ago

Newry, United Kingdom Brook Street NMR Full time

Job Title: Customer Service Advisor

Job Description:

We are seeking a highly skilled Customer Service Advisor to join our team at Brook Street NMR. As a Customer Service Advisor, you will be the first point of contact for customers, greeting them in a courteous manner and interpreting their requirements.

Key Responsibilities:

  • Be the first point of contact for customers, greeting them in a courteous manner and interpreting their requirements
  • Generate, amend and update service schedules and send reminders
  • Manage vehicle and customer databases
  • Book PSV appointments
  • Issue workshop job cards and monitor progress of vehicles in the workshop
  • Process and close out workshop job cards and assist with invoicing
  • Make outbound sales and customer care calls and manage key customer relationships
  • Create maintenance contract quotes and sell maintenance contracts
  • Liaise with the Workshop Foreman for job planning, to ensure efficiency and profitability
  • Contact customers to inform them of any additional work required and provide accurate quotations to gain the necessary authority to complete the work
  • Contact customers upon job completion, explaining the work that has been carried out and arranging vehicle collection/delivery
  • Perform other general administration duties, such as running daily, weekly and monthly reports, scanning and filing paperwork, record archiving and general word processing

Criteria:

  • Educated to GCSE standard or equivalent, including Maths and English
  • Possess strong administration skills
  • Possess excellent organisational skills and the ability to adapt to changing circumstances
  • Possess the ability to communicate effectively at all levels, both verbally and written and both internally and externally
  • Possess the ability to structure workload in an efficient manner
  • Be able to cope working under pressure
  • Must be confident with communication and possess a polite and professional telephone manner
  • Possess an excellent level of computer proficiency
  • Work effectively as part of a team and also work effectively with minimal supervision
  • Have a full and clean driving licence
  • Although not essential, some existing mechanical knowledge would be advantageous

Working Hours: Core hours of work will be Monday to Friday; 8:30am - 5:00pm with flexibility to work on Saturday mornings as required.

Please send your CV to Colleen Farquharson via the apply link.