People Lead at O'Neill's

3 weeks ago


Cardiff, Cardiff, United Kingdom O'Neill's Full time

O'Neill's is a leading hospitality brand with a passion for delivering exceptional experiences. We're seeking an experienced Shift Supervisor to join our team in Cardiff.

As Shift Supervisor, you'll be responsible for providing warm and welcoming service to our guests while maintaining high standards of cleanliness and safety. You'll lead by example, inspiring your team to deliver outstanding results and ensuring seamless day-to-day operations.

We offer a range of benefits, including flexible shifts, 33% discount on food and drink across all our brands, and access to Wagestream – a financial toolkit that helps you manage your finances. You'll also receive a pension, 28 days paid holiday, and high-street shopping discounts.

Our teams are the local legends, creating unforgettable moments for our guests. If you're passionate about great service, training, and teamwork, we want to hear from you.

Key responsibilities include:

  • Leading by example, setting high standards for service and quality
  • Maintaining a safe and clean environment for our guests and staff
  • Confidently handling customer complaints and feedback
  • Developing and motivating your team to achieve excellent results

Estimated salary: £25,000 - £30,000 per annum. We offer ongoing training and development opportunities to help you grow with us.



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