Claims Resolution Expert

4 days ago


Boston Spa, United Kingdom Allied Westminster (Insurance Services) Ltd Full time

About This Role

We are seeking an experienced Insurance Claims Specialist to join our team at Allied Westminster. As a Property Loss Adjuster, you will play a crucial role in ensuring that claims are handled efficiently and effectively.

Your Key Responsibilities Will Include:

  • Managing claims and resolving customer queries via phone, email, and post.
  • Working closely with insurers, RICS surveyors, and Loss Adjustors to ensure timely resolution of claims.
  • Collaborating with colleagues to achieve team goals and objectives.
  • Providing excellent customer service and ensuring that client needs are met.

Requirements

To succeed in this role, you will need:

  • A strong background in property-related insurance or a related field.
  • Excellent communication skills, both written and verbal.
  • Previous office-based experience with a focus on customer service.
  • A positive attitude and ability to provide clear information to customers over the telephone.
  • Proficiency in navigating IT systems for administration tasks.
  • Strong organisational skills.
  • Strong customer service skills.

What We Offer

As an employee of Allied Westminster, you can expect:

  • An annual salary of £25,000 - £35,000, depending on experience.
  • Opportunities for career development and training.
  • A supportive team environment.
  • Holiday entitlement of 28 days, inclusive of public/bank holidays, with an additional 1 day added for every 2 full years of employment.
  • Pension scheme.


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