Branch Operations Director

7 days ago


London, Greater London, United Kingdom RELOcruitment Ltd Full time
Job Title: Branch Operations Director

About the Role:

We are seeking an experienced Branch Operations Director to join our team in SW London. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our branch, ensuring we deliver exceptional customer service and achieve business objectives.

Key Responsibilities:

  • Sales & Business Development:
    • Monitor branch performance, including KPIs, and ensure accurate reporting of figures and monthly profit and loss.
    • Responsible for branch profit and loss, including gross profit/cost control/net profit.
    • Maintain competitive awareness and conduct market analysis to identify opportunities for business development and generate leads.
  • Operations:
    • Ensure legal compliance on all matters pertaining to VOSA, including maintenance, drivers' hours, defect reporting, and records maintenance.
    • Comply with all relevant H&S legislation to maintain a safe working environment for all staff and customers.
    • Manage operating costs and ensure that resources are used as efficiently as possible.
  • People Management:
    • Set quarterly and annual targets and objectives.
    • Monitor and review staff performance and achievement regularly, including annual appraisals and review of Key Performance Indicators.

Requirements:

  • Degree or equivalent.
  • National and international CPC holder (desirable).
  • Full clean driving license is essential.

Salary: $50K - $55K + Company Car & Bonus.



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