Branch Operations Manager

7 days ago


London, Greater London, United Kingdom Time Personnel Full time

We are seeking a highly experienced and skilled Branch Operations Manager to lead our sales team in driving business growth and expanding our customer base.

About the Role

As a Branch Operations Manager, you will be responsible for overseeing all aspects of branch operations, including sales, customer service, and financial management. Your primary objective will be to drive business growth, increase revenue, and expand our customer base through effective leadership and strategic planning.

Key Responsibilities
  • Maintain high levels of customer satisfaction through timely project delivery and issue resolution.
  • Seek feedback from customers to improve service quality and retention.
  • Develop and implement strategies to drive business growth and sales efforts, expanding our customer base and increasing revenue.
  • Identify new business opportunities and maintain relationships with clients, contractors, and suppliers.
  • Pursue new business opportunities, working closely with the sales team and providing support.
Leadership and Operational Team Management
  • Manage daily updates and weekly reports on activities and progress across various sectors.
  • Set clear goals and objectives for the team, including performance management.
  • Secure new rental orders and complete and manage tenders.
Financial Management
  • Prepare and manage the branch's budget, monitor expenses, and ensure financial targets are met.
  • Analyse financial reports, identify areas for improvement, and implement cost-saving measures.

The ideal candidate will have at least 10 years of experience in managing and leading branch operations, sales, and customer service teams. A strong understanding of financial management, including budgeting and reporting, is essential. Additionally, proficiency in using Microsoft Office and other relevant programs is required. The salary for this position is estimated to be around £60,000 - £80,000 per annum, depending on experience. If you are a motivated and results-driven individual looking for a challenging role, please apply now.



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