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4 weeks ago
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Night Manager
2 months ago
Britannia Hotels is seeking a skilled and experienced Hotel Night Team Lead to join our team at The Britannia Hotel, Edinburgh. As a key member of our night shift team, you will be responsible for ensuring the smooth operation of the hotel during evening and night hours.
Main Responsibilities:
- Manage and supervise night shift staff, ensuring they are fully trained and equipped to handle guest needs.
- Oversee the day-to-day operations of the hotel during night hours, including front desk, housekeeping, and maintenance.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Monitor and address any guest complaints or issues in a timely and professional manner.
Benefits:
- Career development opportunities within the UK.
- Significant staff discount rates when staying at one of our 60 hotels in the UK.
- 50% discount off food and drink when staying at one of our hotels.
- Friends and family hotel stay discounts.
- Reduced membership at our Leisure clubs.
- Free meals on duty (when applicable).
- Employee referral scheme.
- Free Uniform (if applicable to your role).
- Up to 28 days holiday including bank holidays per annum.
- Auto-enrolment pension scheme.
Working Hours: 40 hours per week, working 11 pm-7 am over 5 nights.
