Hotel Night Manager

1 month ago


Edinburgh, Edinburgh, United Kingdom Apex Hotels Full time
Unlock Your Potential as a Night Manager at Apex Hotels

Are you a motivated and organized individual with a passion for delivering exceptional customer service? Do you have experience in a Front Office or Nights Accommodation environment? We're seeking a skilled Night Manager to join our team at Apex Hotels in Edinburgh.

Key Responsibilities:
  • Lead the Night team to deliver exceptional customer service at all points of the guest journey.
  • Assist the Front Office Manager in the running of the Night's operation.
  • Ensure the team delivers an effective and enjoyable experience to all guests.
  • Execute tasks outlined in the Night Managers Manual.
  • Complete H&S audits and Night Security walk arounds.
  • Ensure the Night teams have appropriate tools and training to complete their tasks.
  • Promote a selling culture amongst the Night team and review results daily.
What We Offer:
  • A competitive rate of pay.
  • A generous range of employee benefits, including 29 days holiday, training and development, and access to an external Employee Assistance Programme.
  • The opportunity to work with a great team, develop new friendships and networks, and gain new skills.

If you're a motivated and organized individual with a passion for delivering exceptional customer service, we'd love to hear from you. Apply now to join our team at Apex Hotels and take the first step towards a rewarding career in hospitality.


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