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Night Porter, Hotel Du Vin

1 month ago

Edinburgh, Edinburgh, United Kingdom Hotel Du Vin Full time

The Night Porter is a key role within our hotel, responsible for ensuring the smooth operation of our facilities from sundown to sunrise.

This is a hands-on position that requires the ability to manage guest expectations and maintain the high standards of our brand.

As guests rest in their beds, our Night Team works tirelessly to keep everything running like clockwork. As a Night Porter, you will be responsible for the Food & Beverage Department during the night, welcoming guests in a friendly and helpful manner, and ensuring the public areas are kept immaculate.

You will be assisting guests with their luggage, dealing with any enquiries, and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator, and able to work effectively as part of a team.

Experience of working in a similar role is beneficial, and experience of night shift work is essential.

We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days. This means we can offer great flexibility if required.

We offer nationally recognised apprenticeships, which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.

In addition to competitive rates of pay, we offer:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes that support you in developing your career
  • High Street Discounts on a range of high street shops, experiences, holidays and much much more
  • Cycle to work scheme – save up to 40% on a wide range of bikes
  • Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
  • Referral schemes that pay up to £1500 (just for getting your mates jobs)
  • A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
  • We work with Wagestream giving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
  • We offer a Loyalty Bonus that pays up to 50% of your monthly salary every 6 months – just for doing your job * subject to terms and conditions*
  • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
  • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
  • We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace