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Service Delivery Manager
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Guildford, Surrey, United Kingdom Disability Challengers Full timeJob DescriptionJob Title: Service Delivery ManagerDepartment: ServicesLocation: Guildford and KingstonContract Type: PermanentSalary Range: £28,000 - £33,000 per annumHours: 35 hours per week to include Saturdays and some eveningsAbout Us:Disability Challengers is a voluntary sector organisation providing play and leisure services to disabled children and...
Service Delivery Manager
2 months ago
Imagine leading a dedicated team of online tutors, making a significant impact on the lives of families across the UK from the comfort of your home. At Explore Learning, we're offering a pioneering opportunity to contribute to our mission of becoming the UK's number one online tuition provider.
The RoleAs a Service Delivery Manager, you'll play a pivotal role in our business growth, education delivery, and customer experience. Your responsibilities will include:
- Delivering outstanding service to families, ensuring sustainable growth and enhancing Explore's online reputation.
- Championing fearless learning, implementing interventions for ongoing progress and continuous improvement in the UK, 11+, and GCSE curricula.
- Leading and developing your team, providing coaching and support for enhanced performance and engagement.
- Building authentic relationships with families, ensuring meaningful interactions and tailored experiences.
We're seeking a dynamic, motivated leader who thrives in a high-interaction, customer-facing role. If you have a passion for education, strategic decision-making skills, and exceptional communication abilities, we want to hear from you.
What's in it for YouAs a Service Delivery Manager at Explore Learning, you'll enjoy:
- A pioneering opportunity to shape the future of online education.
- A supportive environment where you can develop your skills and contribute meaningfully.
- Remote work flexibility, allowing you to make a real difference in the lives of our students and families.
We're offering a competitive salary of £25,750, with a pay progression of up to £4500 in your first year if you progress to our Lead role. You'll also enjoy a full-time, permanent contract working fully remotely, with a typical working week consisting of 35 hours.
We're committed to providing a comprehensive benefits package, including 28 annual days, 2 well-being and volunteer days, and a range of perks such as discounted gym memberships and sportswear, free counselling, and a cycle to work scheme.
