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Lettings Administrator
2 months ago
We are seeking a highly organized and communicative Lettings Administrator to join our team at Savills Management Resources. As a key member of our team, you will provide administrative support for our lettings operations, ensuring a high-quality service for our clients and tenants.
Key Responsibilities- Assist in the general tenancy management of properties, working closely with the General Manager to ensure seamless operations.
- Deal with enquiries from tenants, contractors, utility providers, and local authorities, providing professional advice and support.
- Manage the tenancy journey from start to move-in, including arranging holding deposits, referencing applicants, and issuing ASTs.
- Provide expert guidance on tenancies and end-of-tenancy procedures, ensuring compliance with relevant laws and regulations.
- Identify opportunities to enhance our services and improve client and tenant satisfaction.
- Update utility providers and local authorities of tenancy changes, maintaining accurate records and ensuring timely communication.
- Liaise with the property accounts team to resolve any property-related queries.
- Collaborate with the Savills team to achieve shared goals and objectives.
- Previous property experience in an administrative or accounts capacity.
- Excellent organizational skills, with a focus on attention to detail and time management.
- Strong verbal and written communication skills, with a positive attitude and ability to work under pressure.
- Proficiency in Microsoft Office, particularly Excel, with a high level of competence.
- Ability to multitask, work accurately, and effectively in a fast-paced environment.
- Understanding of client care principles and ability to work in a team environment.
This is a 6-month fixed-term contract, working 5 days over 7, with a salary up to £25,000 pro-rated, plus a KPI lease-up bonus. Please see our Benefits Booklet for more information.