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Customer Service Representative

2 months ago

Preston, Lancashire, United Kingdom Lidl in Deutschland Full time

About Lidl in Deutschland

Lidl is a leading retail company in Germany, known for its high-quality products and excellent customer service. As a Customer Assistant, you will play a crucial role in delivering this exceptional experience to our customers.

Key Responsibilities

  • Provide excellent customer service, answering questions and resolving issues in a professional and courteous manner.
  • Efficiently manage deliveries, restocking shelves, and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience.
  • Proactively identify and resolve customer complaints, ensuring a high level of customer satisfaction.
  • Participate in visual merchandising and product presentation to create an attractive store display.

Requirements

  • Previous experience in a retail or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Positive attitude and a passion for delivering exceptional customer service.
  • Ability to work effectively in a fast-paced environment.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A dynamic and supportive work environment.
  • Discounts on Lidl products and services.
  • A contributory pension scheme.

Join Our Team