Trade Branch Manager

2 days ago

Solihull, Solihull, United Kingdom Eurocell Full time
About the Role

We are seeking a highly skilled and experienced Branch Manager to lead our Trade Branch team. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Lead and manage a team of sales and customer service professionals to achieve sales targets and provide exceptional customer service.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase market share.
  • Manage branch operations, including inventory management, stock control, and cash handling.
  • Build and maintain strong relationships with customers, suppliers, and other stakeholders.
  • Monitor and analyze sales performance, customer feedback, and market trends to inform business decisions.
  • Collaborate with regional teams to develop and implement business strategies.
  • Provide coaching, training, and development opportunities to team members to enhance their skills and performance.
Requirements
  • Proven experience in a sales and customer service management role, preferably in a trade or retail environment.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, suppliers, and colleagues.
  • Ability to analyze sales performance, customer feedback, and market trends to inform business decisions.
  • Strong problem-solving and decision-making skills, with the ability to work under pressure and meet deadlines.
  • Valid driving license and ability to travel to different locations as required.
What We Offer
  • A competitive basic salary of £31,559 per year.
  • An excellent monthly bonus scheme, which added to your salary would be up to £41,543 per year.
  • 25 days holiday, plus statutory holidays - normally 33 days in total each year.
  • Free Healthcare plan for all employees.
  • Enhanced Maternity and Paternity benefit.
  • Free Life Assurance Plan of 3x your Annual Salary.
  • Christmas shutdown.
  • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success.
  • Company Pension Plan.
  • Employee discount on Eurocell products.
  • Discounts across many well-known online and high street retailers.
  • A blend of training, including e-learning and on the job training to help your career development.
  • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it.
  • Colleague Referral Programme; we pay you for successfully referring people to join our team.
  • Excellent opportunities to grow with us, and progress your career.

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