Quality Assurance and Compliance Manager

4 weeks ago


Heaton Moor, United Kingdom Borough Care Full time
About the Role:

As a Quality Assurance and Compliance Manager at Borough Care, you will play a crucial role in ensuring our services meet statutory and regulatory standards. Your responsibilities will include:

• Providing auditing services to identify areas for improvement
• Advising on compliance and providing training to managers
• Maintaining the internal audit framework and making recommendations for improvement
• Supporting Area Managers in creating improvement plans
• Conducting complaint investigations and monitoring complaints

About You:

We are looking for a strong leader with a can-do approach. You will be passionate about continuous improvement and developing people to succeed. You will have operational experience and a proven track record in managing high-quality care within a residential elderly care home setting. Knowledge of dementia care, a strong understanding of CQC standards, and a driving licence are essential.

About Us:

Borough Care has 12 residential care homes across Stockport and Staffordshire. We are a not-for-profit organisation that reinvests surplus money into our services to serve the best interests of our residents and their families. We are committed to Equality, Diversity, and Inclusion and welcome applications from individuals from diverse backgrounds.

What's on Offer:

A competitive salary, 33 days holiday plus your birthday off after 1 year's service, development opportunities, access to My Hub with discounts for high street shops, supermarkets, and restaurants, and a wellbeing programme including free counselling and financial services.

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