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Customer Service Representative
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Taunton, Somerset, United Kingdom Jobseekers Recruitment Services Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer service? Do you have a positive attitude and a focus on improving service standards? We are seeking a Customer Service Representative to join our team at Jobseekers Recruitment Services.The Role - Customer Service RepresentativeAs a Customer Service Representative, you...
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Customer Service Representative
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Customer Service Representative
2 months ago
At Jobseekers Recruitment Services, we're seeking a skilled Customer Service Advisor to deliver exceptional customer experiences. This role is perfect for individuals who thrive in fast-paced environments and possess outstanding communication skills.
The RoleAs a Customer Service Advisor, you'll be responsible for providing top-notch customer service to our clients, primarily through phone calls and administrative tasks. Your primary goal will be to ensure customer satisfaction by resolving issues efficiently and effectively.
Key Responsibilities- Respond to incoming calls and escalate complex cases with empathy and professionalism.
- Navigate our client's website and promote it to customers.
- Handle a range of phone calls from various customers, including new claims and ongoing policy updates.
- Communicate clearly and accurately with customers, providing information and signposting to approved services.
- Accurately record information and update the system.
- A passion for delivering exceptional customer service and a desire to be part of a team that values customer satisfaction.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
We're looking for a dedicated and customer-focused individual who can make a real difference in our clients' lives. If you're passionate about delivering outstanding customer experiences, we'd love to hear from you.
