Patient Services Coordinator
3 weeks ago
We are seeking a skilled and dedicated Patient Services Coordinator to join our team at Getting In Limited. As a key member of our front-line staff, you will be responsible for providing high-quality patient care and support, ensuring that all patients receive timely and effective treatment.
Key Responsibilities:- Maintain practice appointment systems, ensuring seamless communication between patients and healthcare professionals.
- Process patient requests and inquiries, responding promptly and professionally to resolve any issues or concerns.
- Manage patient records, maintaining accurate and up-to-date information to inform treatment decisions.
- Collaborate with healthcare professionals to ensure that patients receive coordinated and comprehensive care.
- Provide administrative support to the clinical team, freeing up time for more complex and critical tasks.
- Ensure that all patient data is handled securely and confidentially, adhering to relevant policies and procedures.
- Develop and implement process improvements to enhance patient care and experience.
- Engage with patients, families, and carers to understand their needs and preferences, informing care planning and delivery.
As a valued member of our team, you can expect a range of benefits, including:
- A competitive salary of £28,000 - £32,000 per annum, depending on experience.
- A comprehensive training program, designed to support your professional development and growth.
- A flexible working environment, allowing you to balance work and personal life.
- A generous holiday allowance, enabling you to recharge and refresh.
- An employee assistance program, providing access to confidential support and guidance.
To be successful in this role, you will need to possess:
- Excellent communication and interpersonal skills, with the ability to engage with patients, families, and carers.
- A strong understanding of patient care principles and practices, with a commitment to delivering high-quality care.
- Proven experience in a patient-facing role, with a track record of providing excellent customer service.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage competing demands.
- Able to work independently and as part of a team, with a flexible and adaptable approach to work.
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