Night Porter
6 days ago
About COMO Metropolitan London
COMO Metropolitan London is a luxury hotel and resort that offers a unique and sophisticated experience for its guests. As a Night Porter, you will be part of a team that is dedicated to providing exceptional service and ensuring that every guest has a memorable stay.
Key Responsibilities
- Provide efficient and polite service to guests upon arrival and departure during the night shift
- Assist with luggage arrangements and personally escort guests to the Front Desk upon check-in, ensuring their luggage is delivered to the room on time
- Assist departing guests with their luggage and coordinate arrangements for ongoing travel with other departments
- Attend and participate in handover briefings at the beginning and end of shifts to maintain smooth operations
- Ensure guest and back office areas are clean and tidy
Requirements
- Experience as a Porter in a luxury hotel setting
- Excellent spoken and written English
- Familiarity with hotel products and all departments within the hotel
- Fully conversant with fire and emergency procedures
Benefits
- Competitive salary of £26,448 per annum + service charge
- Employee rates for all COMO Hotels and Resorts properties worldwide
- Employee discounts on Nobu London
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to free financial advice
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
- 28 paid holidays per year, increasing with service
- NEST Auto-enrolment Pension
- Company Sick Pay
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