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Night Porter

2 months ago

London, Greater London, United Kingdom Marriott International Full time

Join Our Team as a Night Porter at Marriott International

About the Role

We are seeking a highly skilled and dedicated Night Porter to join our team at Marriott International. As a Night Porter, you will be responsible for ensuring the smooth operation of our hotel's housekeeping services during the night shift.

Key Responsibilities

  • Respond promptly to guest requests and provide exceptional service to ensure a positive experience.
  • Identify and report any maintenance issues or safety hazards in public areas or guest rooms.
  • Deliver guest requests and set up furniture items in guest rooms as requested.
  • Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash.
  • Clean, maintain, and store cleaning equipment.
  • Follow all company and safety policies and procedures.
  • Ensure uniform and personal appearance are clean and professional.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Support team to reach common goals.
  • Ensure adherence to quality expectations and standards.

Requirements

  • Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Ability to visually inspect tools, equipment, or machines to identify defects.
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Ability to move through narrow, confined, or elevated spaces.
  • Ability to move up and down a ladder.
  • Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.

What We Offer

  • A unique opportunity to be part of an award-winning international brand.
  • Part of Marriott International, the largest hospitality brand in the world.
  • World-class training and development programmes tailored to enhancing your skills and helping you grow within the Marriott family.
  • Discounted room nights & food and beverage.
  • Complimentary laundry, free meals on duty.
  • Access to fabulous and flexible benefits to help you in and out of work.