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Night Porter

2 months ago

London, Greater London, United Kingdom Young's Full time

Job Summary:

We are seeking a skilled and enthusiastic Night Porter to join our team at Young's. As a Night Porter, you will play a vital role in ensuring the safety and security of our guests and the smooth operation of our pub and hotel.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to our guests, responding to their needs and requests in a friendly and professional manner.
  • Room Standards: Maintain high standards of cleanliness and organization in our rooms and public areas.
  • Breakfast Service: Assist with setting up for breakfast service, ensuring that everything is ready for our guests.
  • Health and Safety: Conduct regular health and safety checks and audits to ensure that our pub and hotel meet the highest standards.
  • Teamwork: Work collaboratively with our team to achieve our goals and provide an excellent experience for our guests.

What We Offer:

  • Access to Training and Development: Opportunities to develop your skills and knowledge through our career pathway, apprenticeships, and training programs.
  • Competitive Pay and Benefits: Receive a competitive salary and benefits package, including free meals, weekly pay, and a range of other perks.
  • Discounts and Incentives: Enjoy discounts on food and drink in our pubs and hotels, as well as other incentives and rewards.

Requirements:

  • Customer Service Skills: Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
  • Experience and Qualifications: Previous experience in a similar role, with a strong understanding of health and safety procedures and protocols.
  • Teamwork and Flexibility: Ability to work collaboratively as part of a team, with a flexible approach to working hours and tasks.