Trainee Operations Manager

4 weeks ago


Kings Langley, Hertfordshire, United Kingdom Pickfords Full time

Job Title: Trainee Operations Manager

Location: Not Specified

Pickfords is seeking a dedicated individual to join their team as a Trainee Operations Manager. This role focuses on gaining comprehensive knowledge of various aspects of the removals business, including sales, move management, and operations.

As the ideal candidate, you'll need a range of essential skills for this role. You'll focus on meeting customer needs and understanding business requirements. Your understanding of business principles will guide decision-making, ensuring the company's success.

You'll motivate teams and create a positive working environment, helping colleagues reach their full potential. Coaching and training expertise will develop the team's skills.

Your excellent planning and prioritising abilities will streamline operations. Clear communication, both verbal and written, will facilitate teamwork. Additionally, problem-solving skills and knowledge of transport legislation, fleet and maintenance controls will help address challenges and ensure compliance.

Your Responsibilities
  • Plan, monitor, and manage daily operations effectively.
  • Provide accurate cost reporting on in-house systems, such as wages and purchase orders.
  • Conduct pre-move calls 48 hours before each move.
  • Complete weekly trading reports and monthly forecasts.
  • Proactively manage personnel, vehicles, and materials required for planned moves.
  • Conduct customer visits during and after moves to ensure service quality.
  • Investigate claims and complaints thoroughly.
  • Monitor and maintain compliance with all transport legislative requirements and health & safety regulations.
  • Maintain an up-to-date training matrix for all operational staff.
  • Adhere to company ISO/BAR accreditations.

If you're eager to advance your career and contribute to a team committed to excellence, this Trainee Operations Manager opportunity at Pickfords could be the perfect fit.



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