Trainee Management Position

4 days ago


Kings Langley, Hertfordshire, United Kingdom Pickfords Full time
About the Role

We are seeking a dedicated individual to fill the position of Trainee Manager at Pickfords. This role involves gaining comprehensive knowledge of various aspects of the removals business, including sales, move management, and operations.

Key Responsibilities
  • Plan, monitor, and manage daily operations effectively to ensure a consistent and professional service is delivered to our customers.
  • Provide accurate cost reporting on in-house systems, such as wages and purchase orders, to maintain operational efficiency.
  • Conduct pre-move calls 48 hours before each move to ensure a smooth transition for our customers.
  • Complete weekly trading reports and monthly forecasts to inform business decisions.
  • Proactively manage personnel, vehicles, and materials required for planned moves to optimize resource allocation.
  • Conduct customer visits during and after moves to assess service quality and identify areas for improvement.
  • Investigate claims and complaints thoroughly to resolve issues promptly and fairly.
  • Monitor and maintain compliance with all transport legislative requirements and health & safety regulations to ensure a safe working environment.
  • Maintain an up-to-date training matrix for all operational staff to ensure their skills and knowledge are aligned with business needs.
  • Adhere to company ISO/BAR accreditations to maintain our high standards of quality and service.

This is an exciting opportunity for a motivated individual to develop their skills and contribute to a team committed to excellence. If you are eager to advance your career and make a meaningful contribution, we encourage you to apply for this Trainee Manager position at Pickfords.



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