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Customer Service Liaison

3 weeks ago

Tewkesbury Gloucestershire, United Kingdom Amiosec Full time
Job Overview

We are seeking a skilled Service Desk Analyst to join our team. The successful candidate will provide first point of contact for our customers across multiple services, delivering secure, professional, and friendly customer support services.

The role involves handling incoming issues, queries, and help requests from end-users, providing 1st and 2nd line incident management support, and fulfilling service requests such as information requests or new hardware requests.

  • Salary: £35,000 - £40,000 per annum (dependent on experience)