Customer Service Support Specialist

1 month ago


Wrexham, Wrexham, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time

Are you a detail-oriented individual with excellent communication skills? We have an exciting opportunity for an Administrator to join our team at Clockwork Organisation Ltd t/a Travail Employment in Wrexham. As a Customer Service Administrator, you will be responsible for delivering high-quality registration and certification support, providing accurate financial data, and supporting training centres via email and telephone.

Key Responsibilities
  • Deliver exceptional registration and certification support services to customers.
  • Provide timely and accurate financial data to support business operations.
  • Support exam marking, raise invoices, and purchase orders as required.
  • Assist training centres via email and telephone to ensure seamless customer experience.
  • Handle ad-hoc queries and provide solutions to resolve customer issues.
Requirements
  • A warm and friendly telephone manner to build strong relationships with customers.
  • Proficiency in Microsoft Office applications to efficiently manage administrative tasks.
  • Commitment to delivering an exceptional service to customers and upholding the company's reputation.

We offer a competitive salary of £23,000 per annum, along with 25 days' holiday (plus bank holidays), enhanced pension, and a comprehensive healthcare package. If you are a motivated and organized individual with excellent communication skills, please apply for this exciting opportunity to join our team at Clockwork Organisation Ltd t/a Travail Employment.



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