Customer Experience Specialist

2 days ago


Wrexham, Wrexham, United Kingdom Aggregate Industries UK Limited Full time
About the Role

We are looking for a Customer Experience Specialist to join our team at Aggregate Industries UK Limited.

In this role, you will be responsible for delivering exceptional customer experiences while managing the end-to-end sales and planning process.

Main Responsibilities:
  1. Handle customer inquiries and manage the entire customer journey, including pricing, planning, and after-sales support.
  2. Build strong relationships with customers and internal teams to position our business as a trusted partner in construction and sustainability.
  3. Oversee daily logistics to ensure orders are fulfilled efficiently while meeting customer expectations.
  4. Leverage technology to manage customer orders proactively and enhance service delivery.
  5. Proactively handle challenges, such as supply issues or delivery changes, while keeping customers informed and satisfied.
Essential Skills:
  • Exceptional communication and relationship-building skills.
  • Strong problem-solving abilities with a proactive approach to addressing customer needs.
  • Experience in planning and logistics with a focus on efficient resource usage.
  • Ability to use digital tools effectively and innovate in customer and logistical management.

Estimated Salary: £45,000 - £60,000 per annum, depending on experience.



  • Wrexham, Wrexham, United Kingdom The Business Connection Full time

    We are looking for a motivated Customer Experience Specialist to drive exceptional customer satisfaction. This role involves handling customer inquiries via phone and email, utilizing your expertise to resolve issues efficiently.Job Details:Salary range: $42,000 - $50,000 per annum, commensurate with experience.Manage customer relationships through active...


  • Wrexham, Wrexham, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Wrexham, United Kingdom.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information,...


  • Wrexham, Wrexham, United Kingdom ENGINEERINGUK Full time

    Role OverviewAs a Sales Retail Assistant at ENGINEERINGUK, you will play a vital role in delivering outstanding customer experiences and driving store performance. This exciting opportunity is ideal for someone who is passionate about providing exceptional service and has a keen eye for detail.


  • Wrexham, Wrexham, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Experience Associate to provide exceptional support to our clients at beBee Professionals in the UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer orders and...


  • Wrexham, Wrexham, United Kingdom ENGINEERINGUK Full time

    Join our dynamic team at EngineeringUK, where we're passionate about delivering exceptional customer experiences and driving business growth.As a Customer Experience Advisor, you'll play a key role in promoting our products and services to customers, while providing exceptional customer service and support. To succeed in this role, you'll need excellent...


  • Wrexham, Wrexham, United Kingdom Cotton Traders Full time

    As a multi-channel retailer, we're seeking a skilled Customer Experience Representative to join our team at Cotton Traders.We pride ourselves on delivering exceptional customer experiences across all touchpoints, and this role is crucial in helping us achieve that goal.The ideal candidate will be passionate about people and have a keen eye for detail. You'll...


  • Wrexham, Wrexham, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Wrexham, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Wrexham, Wrexham, United Kingdom Aggregate Industries UK Limited Full time

    About Our BusinessWe are a leading player in the construction industry, committed to delivering a sustainable future for all. Our customer-focused approach has earned us recognition as one of the safest companies in our space.The RoleWe are seeking a Sales and Planning Representative to join our team. This role will involve acting as the primary contact for...


  • Wrexham, Wrexham, United Kingdom CV-Library Full time

    Job Title: Customer Experience LiaisonLocation: Wrexham, UKSalary: 25,000 - 27,000Contract Details: Full-time, permanent positionKey Responsibilities:To deliver high-quality solutions to client queries through multiple channels.To work closely with Client Outcomes to enhance the Company Community.To handle and process personal data in accordance with legal...


  • Wrexham, Wrexham, United Kingdom MAX SPIELMANN Full time

    Career Opportunities at Max SpielmannWe are on the lookout for a skilled and enthusiastic individual to take up our Retail Assistant role at Max Spielmann, a well-established service-based retail company.Salary Range: £23,920 - £24,024 per annumThis is an excellent opportunity for those interested in pursuing a new career after working in retail or...


  • Wrexham, Wrexham, United Kingdom Rock managed services Full time

    We are seeking a dedicated and enthusiastic representative to provide exceptional service to our customers in the housing and construction sector. This role is essential in ensuring their needs are met and inquiries are resolved efficiently.The ideal candidate will possess strong communication skills, a knack for problem-solving, and the ability to analyze...


  • Wrexham, Wrexham, United Kingdom Severn Trent Full time

    OverviewWe are looking for a Customer Solutions Specialist to join our team at Hafren Dyfrdwy. This is an exciting opportunity to work in a fast-paced environment where you will be the voice of the company, listening to customers and helping them with their queries.


  • Wrexham, Wrexham, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Specialist to deliver exceptional customer service and support the store's day-to-day operations in Wrexham, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...


  • Wrexham, Wrexham, United Kingdom ENGINEERINGUK Full time

    About the JobENGINEERINGUK is seeking a skilled Sales Adviser/Retail Advisor to join our retail team. In this role, you will be responsible for delivering excellent customer service and meeting sales targets.Main ResponsibilitiesTo provide exceptional customer service and create engaging experiences for customers.To promote O2 products and services and...


  • Wrexham, Wrexham, United Kingdom Hickory's Smokehouse Full time

    Take the next step in your career with Hickory's Smokehouse, where hospitality meets passion. As an Exceptional Customer Experience Expert, you will have the opportunity to develop valuable skills and advance your career in a supportive environment.About the Position:We are seeking a motivated individual to join our team as a Hickory's Smokehouse Busser. In...


  • Wrexham, Wrexham, United Kingdom Pavers Shoes Full time

    Are you passionate about delivering exceptional customer experiences? Do you enjoy working in a fast-paced and dynamic environment?We're looking for a skilled Sales and Customer Support Specialist to join our Pavers team in Wrexham. As a key member of our sales team, you'll be responsible for advising customers on shoe care and accessories to compliment...


  • Wrexham, Wrexham, United Kingdom Marstons PLC Full time

    Marstons PLC is looking for a highly skilled Security and Guest Experience Specialist to join their team.About the RoleThis role involves working throughout the night, typically between 11pm and 7am, as part of our wider hotel and pub team. Key responsibilities include being on call to take care of guest needs over the phone and face-to-face, ensuring...


  • Wrexham, Wrexham, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Wrexham, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service and...


  • Wrexham, Wrexham, United Kingdom The Business Connection Full time

    The Business Connection seeks a skilled Customer Service Specialist to join their Head Office team. As a key member, you will manage and assist customer queries via telephone and email, ensuring excellent communication, investigative, and interpersonal skills.Responsibilities:Provide top-notch service to customers via phone and email support.Update and...


  • Wrexham, Wrexham, United Kingdom NEC Software Solutions Full time

    Senior Customer Service Advisor Job DescriptionThis role involves supporting a team of advisors to process applications and deal directly with citizens to support their queries. The successful candidate will have a thorough understanding of the service, including SLAs, governance, escalation routes and data security.About the TeamYou will be part of a...